I help UAE businesses close the gap between their systems and their strategy — M365, ERP/CRM, networks, and analytics that produce measured outcomes. CS graduate. MBA in Systems & Operations.
"Most organizations have great people and great technology — but the gap between them is where efficiency dies. I exist to close that gap."
The analyst who actually knows what happens inside the systems — not just the PowerPoints about them.
Completed a four-week virtual internship under the Skills4Future program (Edunet Foundation, in collaboration with AICTE and Shell). Built an NLP chatbot for sustainability queries end-to-end and completed guided data-modeling project work under industry-expert review.
Complete digital foundation for an overseas-education consultancy: React website, domain & hosting architecture (Hostinger, Cloudflare), Google Workspace rollout, HubSpot CRM pipeline for student-lead management, and brand setup.
Designed the security and workforce-tracking architecture for a large engineering JV's Dubai operations: Hikvision CCTV with cloud VMS, face-recognition attendance, visitor management, and SAP integration planning across multiple sites.
Redesigned Wi-Fi and switching for a 300+ user corporate floor: RF heatmap survey, 25 access points, PoE switching (Omada), Aruba Instant On, Ruijie Cloud management, VLAN segmentation, testing and handover documentation.
Architected and delivered an NFC-based digital menu for a café group: NTAG213 tag selection and programming, URL/QR fallback, vendor sourcing and cost analysis, technical + commercial proposal, and installation methodology.
Designed and deployed from scratch — custom domain, PWA manifest, SEO metadata, GA4 analytics, HubSpot lead capture, WhatsApp integration. Pure HTML/CSS/JS, no frameworks.
Surveyed 150 institutions on AI adoption in education. Identified key barriers and proposed structured AI integration and ethical implementation frameworks.
Built a scalable ML solution in VB.NET/C#/SQL Server for detecting opinion spam using machine learning and network analysis techniques.
Co-led restaurant startup simulation — built full business plan, MVP prototype, and go-to-market strategy. Conducted 100+ customer interviews, built financial model.
Tenant design and administration — Exchange Online, Entra ID, Intune, security policies, licensing strategy, and user lifecycle management for business operations.
Design, deployment, and troubleshooting of wired and wireless networks, storage, routers, switches, firewalls, DNS, VPN, and endpoint connectivity.
Surveillance and access-control deployments — site assessment, camera layouts, storage estimation, and system integration using Hikvision and UNV platforms.
Evaluating business processes and recommending scalable digital solutions across Microsoft 365, ERP, CRM, workforce management, and automation platforms.
Design, development, and maintenance of business websites — performance, security, SEO, hosting, and DNS. Delivered: shahulhameed.site, Smart InfiniTech, Nawins Overseas Education.
Scalable workforce management architecture — attendance, AI facial recognition, access control, and reporting — proposed and specified for multi-hundred-employee organizations.
Professional documentation supporting deployments and sales — technical proposals, BRDs, implementation plans, SOPs, quotations, and user guides.
Structured troubleshooting and recovery for production systems — including enterprise storage (Dell PowerVault) diagnostics, root cause analysis, and vendor coordination.
Most IT professionals can't articulate a business case. Most business analysts can't configure a system. I do both — because I've lived on both sides.
This is the intersection the UAE market is looking for.
I started as a developer, moved into infrastructure, stepped into operations leadership at GMG's logistics arm, and completed a virtual AI & data analytics internship through the Skills4Future program (Edunet Foundation with AICTE & Shell). Each step wasn't a detour — it was building a rare, compound capability.
The MBA wasn't a pivot away from tech. It was the decision to take everything I knew technically and learn to deploy it in service of business outcomes. My MBA research surveyed 150 institutions on AI adoption — finding 78% utilization with significant untapped potential. My BSc final project built an ML model for opinion spam detection, improving accuracy by 25%.
Targeting Technology Analyst, IT Business Analyst, and Digital Transformation roles in the UAE or remote-first environments. I reply within 24 hours.
"Your personal brand is what people say about you when you're not in the room. Make sure they're saying something specific."